Frequently Asked Questions (FAQ)
1. What is the warranty on Manmoo shoes?
Our shoes come with a 2-month replacement warranty. If you experience any issues, please reach out to us within this period.

2. How do I return or exchange an item?
You can return or exchange an item within 5 days of delivery. Please ensure the item is in its original condition and contact us for instructions.

3. Are there any charges for exchanges?
Yes, exchange charges may apply depending on the circumstances.

4. What should I do if my item is damaged or faulty?
If your item is damaged, faulty, or does not match your order specifications, please contact us immediately to initiate a return or exchange.

5. Can I return items purchased during a promotion?
Exchanges and refunds are not allowed for items purchased under promotions or discounts, except for size issues, which may be exchanged without free shipping.

6. How do I contact customer support?
You can  email us at info@manmoo.com for any inquiries or assistance.

7. How long does it take to process a return or exchange?
Once we receive the returned item, we will process your request as quickly as possible. The time may vary depending on shipping and handling.